Consult - Implement - Test - Deploy - Maintain

We develop end-to-end CRM implementation for our clients from Planning, Implementation, Development and Integration, to Adoption and Ongoing Support. Over many years while working with global clients, we have developed proprietary tools, methodologies, frameworks, accelerators, and custom solutions built for and on top of world’s leading CRM product suites to help businesses rapidly deploy CRM solutions and gain a competitive advantage.

SugarCRM

vTiger

Sage

Salesforce

Microsoft Dynamics CRM

Netsuite

Process Overview

CONSULTING & PLANNING

Data Aggregation, APIs for integration, Developing Custom Connectors, Reports
IMPLEMENTATION & DEPLOYMENT

Enterprise Information Portal, Knowledge Management System, Web Content Management System, Document Management System, Workflow Management & Automation
CUSTOMIZATION, INTEGRATION & ENHANCEMENT

Mobile Sales App, POS / Payment Apps, Field Service App, Logistic & Fleet Management App, Asset Tracking (RFID / Barcode) App, Mobile CRM App
SUPPORT & MAINTENANCE

CRM Customizations / Implementation, Customer Portals, Mobile Enablement
MIGRATION / PRODUCT UPGRADE

Employee Portal, Team Sites, Document Management System, Calendar, Groups, Forums / Blogs, Chat
CONSOLIDATION & INTEGRATION

Amazon Echo Skills, Google Home Apps, Data Management, Information Visualization (Unified view, KPIs, Dashboards, Scorecards, Reports, etc.), Information Delivery (Portals, Data Access Controls), Analytics, Chatboats
INDEPENDENT VALIDATION & VERIFICATION

Cloud Integration, Cloud Migration, Cloud Application Management, Cloud Infrastructure Management
CUSTOM APPLICATION & MODULE / PLUGIN DEVELOPMENT

e-Commerce, m-Commerce, in-store POS
LEGACY APPLICATIONS UPGRADATION, ENHANCEMENT & PERFORMANCE TUNING

User Experience (UX) Design, User Interface (UI) Design, Brand Design