HOW TO DEVELOP AN ON-DEMAND GROCERY APP LIKE GROFERS OR BIG BASKET?

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Obviously, we all are aware of the massive growth in the usage of grocery delivery apps in the 2020 pandemic.

Grofers, BigBasket, Reliance Fresh, D-mart are some of the examples of grocery apps that have marked a place of their own in the market.

These grocery apps have gained its real importance during the coronavirus outbreak but its importance is nowhere to go and one of the reasons being the convenience grocery apps have to offer of buying stuff, to both the busy and to the lazy.

The demand for food items and even the non food items that fall into the essential category is never going to end and that’s why it makes this business very promising for the aspiring entrepreneurs.

One can buy all the food items and the non food items in one go and save themselves from running shops to shops for every second purchase they want to make, and mainly it saves time and you can shop from anywhere anytime and the app enables you to directly search for the stuff you intend to buy. The list of benefits offered by a grocery app seems to go on and on, doesn’t it?

Now coming to the reason why we’re actually here, that is to learn about how to develop an on-demand grocery app, for which you will have to first identify which type of grocery app you want to develop.

Inventory

This type of model handles the delivery, stock keeping and orders of their own brand and other brands which they stock up. They can have multiple outlets in various parts of the country.

For instance, Grocery Apps like D-Mart, Big Basket, Grofers have come into action as an online seller ever since the pandemic has hit the country.

Aggregator

In this type of model, your app would enable customers to request you to collect orders from supermarkets or from nearby stores. Customers can place order into any local stores while it is the responsibility of the grocery partner to deliver the products to the customers.

For example, Amazon and Flipkart are the aggregators for vendors.

Marketplace

Here, unlike the above model of grocery app consumers cannot choose to place the order from a particular store. There can be multiple vendors like aggregator models.

Now that you decide which type of grocery app matches with your vision, let’s look at how to develop an on-demand grocery app and how the features of your app look like.

Super Quick Delivery

One of the most unique and hard to achieve features that make a grocery app different from other apps is that grocery apps are expected to deliver super quickly and mostly on the same day.

Customer Engagement

Customer Engagement is one of the most important activities for any kind of business. It is vital if you want to sustain your customers for a long period of time. In order to retain your customers , you will have to up your game and provide them with the best products and services.

Warehousing

Customers always look to minimize their expenses for travelling, shipping charges, etc. Therefore, in this case warehousing the nearby local store makes it really convenient for the customers. On the other hand, you can reduce the cost of delivery, packaging and other miscellaneous costs attached to it while the income increases.

Handling the Logistics

The operational activities are to be handled efficiently. The customers who wish to pick up their ordered products from the store need to have the online record and need to examine it correctly.

We learned about the important features of a grocery app now let us also learn some of the typical features of an on-demand grocery app.

  • Customer Details
    • Phone Number/ Email Id
    • Social Sign in/Sign up
  • Shopping Experience
    • Filters
    • Payment methods
    • Coupons & Discounts
    • Checkout
    • Wishlist
    • Other features which add to a smooth shopping experience
  • Customer Customization
    • Location
    • Address
    • Pin
    • Tracking order
    • Cancellation of orders
  • Convenience Factor
    • Pick up time slots
    • Express delivery
    • Delivery person tracking and contact
  • Feedback Features
    • Rating of services
    • Rating of delivery person
    • Rating of the quality of the product
    • Support & Help

Developing a grocery delivery app may sound easy, but it isn’t as easy as it sounds. It is a complex process and hence , you may need a technology partner who is an expert in developing software’s and who can help you build the app that matches your desired goal.